Order support guide

How Instagram follower refills work at SBA

A refill is not a universal guarantee. Eligibility depends on the exact service description, provider status, order age and the order remaining otherwise eligible.

Check the selected service first

Look at the service name and refill wording saved with your order. A no-refill service cannot be treated as refillable because another package offers refill.

Prepare the correct details

Use the SBA Order ID, not only a provider ID or payment reference. Keep the target profile public and confirm that its username has not changed.

  • SBA Order ID
  • Current public Instagram profile URL
  • A short explanation of the issue
  • Any status shown in My Orders

Submit once and track the request

Use the refill option or support flow once for an eligible order. Duplicate requests do not make provider processing faster and can make support history harder to follow.

Clear answers

Frequently asked questions

Is every completed follower order refillable?

No. Eligibility comes from the exact service terms and current order conditions.

Should I share my Instagram password for a refill?

No. SBA support should only need the SBA Order ID and the supported public profile link.

Does a refill request change my Order ID?

The refill is associated with the existing SBA order. Keep that original Order ID for support.